Properly

Property Management Program Manager

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Job Description

Properly is a revolutionary short term rental property management service provider, and operates  a leading operations platform for vacation rental hosts. We believe in excellence, and help hosts maintain top-quality standards in Listing Setup, guest support and ongoing property management.

Overview

As the Program Manager, you will be in charge of the operations for our Listing Management / property management service and be responsible for defining and implementing key processes across our various teams. You will ensure swift communication and collaboration between departments, as well as smooth runnings of all our processes. 

Job Description and Responsibilities

The ideal candidate for this role has strong decision-making abilities and is able to effectively manage our new property services and achieve company objectives through the successful coordination of all team members.

You will provide leadership to the Listing Management team and ensure that the team is performing at optimal level at all times. 

 

Compensation:

Properly offers competitive compensation, stock options and comprehensive benefits (including health, dental and vision). 

Requirements

  • 3 to 5 years operational experience managing a property management service in North America
  • A strong understanding of key Vacation Rental technologies
  • Prior experience with Property Management Software
  • Strong organizational skills with attention to detail
  • Multi-task and ability to prioritize a heavy workload
  • Accomplished interpersonal skills; capable of dealing effectively with owners, service providers and co-workers
  • Excellent verbal and written communication skills in English; additional language (Spanish or Portuguese) an advantage
  • Strong leadership and customer service skills

Job Summary

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getproperly.com Website
United States - Remote Location
Full Time Job Type
Properly

About

Founded in San Francisco, Properly is a mobile-first operations management platform and certification framework for short-term rental owners and a marketplace for service providers (cleaners.) For owners, Properly is a “property manager in your pocket.”

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